I have worked in this industry for the past 13 years and have been involved in many training programs, both accredited and non-accredited. I had never before witnessed the personal involvement and care that you displayed to assist our clients with training and finding work, something of which I am very appreciative – as were our clients.

It is my personal view that many training organisations do the bare minimum and churn clients through just to make a dollar. Although I appreciate that we all have to make a living, Australia needs people like you who go the extra mile to put us on the world stage and make a better country for all. Work skills are important things for most people (in particular for my cohorts, refugee and Aboriginal Australians) and working with you has demonstrated your passion to teach these.