2025–26 Self-Assurance Report
RTO Code: 41039
Reporting Period: 1 July 2025 – 30 June 2026
Published: May 2026
Executive Summary
Quality Training in Construction (RTO 41039) maintained strong compliance and delivered excellent training outcomes during 2025–26. Using a systematic self-assurance framework aligned with the 2025 Standards for RTOs (Outcome Standard 4.4), we proactively monitored, evaluated, and improved our operations.
Key Results
- Unique student enrolments: 1,999 across AQF qualifications and accredited short courses in the construction sector.
- Total completions: 1,977
- Student satisfaction rate: 100% (January 2025 – May 2026)
- Trainers and assessors received extremely positive feedback, consistently praised for their real-world construction experience, industry currency, practical teaching, and student support.
Self-Assurance Approach
We follow a Plan-Do-Check-Act cycle and the risk-based self-assurance activities outlined in our Self-Assurance Strategy Planner.
Key Self-Assurance Activities and Outcomes
| Business Area | Key Activities | Outcomes |
|---|---|---|
| Student Information & Enrolment | Pre-enrolment reviews, handbook updates, USI & AVETMISS checks | All students received complete, accurate information. High compliance. |
| Student Support & Wellbeing | Needs identification, support records, feedback analysis | Effective support contributed to strong completion rates. |
| Training & Assessment | Validation, moderation, material reviews, RPL processes | All assessments met Principles of Assessment and Rules of Evidence. |
| Staff (Trainers & Assessors) | Currency checks, PD records, induction reviews | Extremely positive student feedback on trainer expertise and support. |
| Complaints & Appeals | Register maintained, trend analysis | All complaints resolved promptly with preventive actions. |
| Reporting & Recordkeeping | AVETMISS, NCVER, secure storage reviews | All obligations met on time with secure records. |
| Governance & Financial | Financial viability, governance meetings | Strong financial position supporting quality delivery. |
Student Feedback Highlights
Student questionnaires showed 100% satisfaction (Jan 2025 – May 2026). Trainers and assessors were repeatedly highlighted as a major strength.
Continuous Improvement Actions
- Updated training materials to reflect latest construction standards and safety requirements.
- Enhanced practical training components based on student and employer feedback.
- Strengthened trainer professional development to maintain industry currency.
- Refined enrolment and support processes.
Forward Plan 2026–27
We will continue our self-assurance cycle with increased assessment validation, expanded employer consultation, and digital improvements.